Privacy Policy

Introduction

At sc Joyful Design srl, we strive to offer you the best possible experience through our products and services. In some cases, it is necessary to collect personal information to achieve this. We care about your privacy and believe in being transparent about it.

In accordance with the Law 190/2018, the implementing law of General Data Protection Regulation (GDPR) – REGULATION (EU) 2016/679 and the Law 365/2002 on electronic commerce, this Privacy Policy explains how we collect, use, and protect your personal data, as well as the rights you have concerning it.

Data Controller

  • Controller: sc Joyful Design srl
  • Address: B-dul Revoluției, 26-38, Arad, sc J, ap 11, Romania
  • Contact Email: hello@oazadebucurie.ro
  • Website: https://oazadebucurie.ro/

Collection and Processing of Personal Data

We collect the following personal data provided by our customers and users for the purposes described below:

  • Contact Information:  Name, Address, email, and phone number.

The purpose of processing your personal data is to fulfill our contractual obligations with our customers, who provide their data through our website for the provision of services and order management.

Legal Basis for Data Processing

The legal basis that justifies the processing of your data is the contractual relationship with our customers. We process your data as necessary to execute the contract or service requested.

Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations arising from the processing of the data.

Additionally, in some cases, we may retain your personal data to formulate, exercise, or defend legal claims, as permitted by applicable law. For more information about the retention period, you can contact us at hello@oazadebucurie.ro.

Data Recipients

In some cases, sc Joyful Design srl will share your personal data with third parties to provide specific services, always under strict confidentiality and security guarantees. The main recipients of this data may include:

  • External service providers (e.g., hosting providers) who need the data to provide their services on our behalf. These providers will not use your data for their purposes nor share it with third parties.
  • Public bodies or other authorities, when necessary to comply with a legal obligation.

Note: Personal data will never be sold to third parties.

Data Storage and International Transfers

Personal data is primarily stored within the European Union. In cases where it must be sent to third countries outside the EU, we will ensure that these transfers offer an adequate level of protection, either through Binding Corporate Rules (BCR) or by adopting the European Commission’s Standard Contractual Clauses.

User Rights and Exercise of Rights

You have the right to request information about the personal data we have collected about you and to exercise the following rights:

  • Right of Access: Request information about your personal data that we process.
  • Right of Rectification: Request the correction of your personal data if it is inaccurate.
  • Right to Erasure and the Right to be Forgotten: Request the blocking or deletion of your personal data in certain circumstances.
  • Right to Restriction of Processing: Restrict the processing of your personal data in specific cases.
  • Right to Data Portability: Request a copy of your personal data in a structured and machine-readable format.
  • Right to Object and Automated Individual Decision-Making: Request that no decisions be made based solely on the automated processing of your data, including profiling, which may significantly affect you.

You can exercise these rights by sending us a request via email at hello@oazadebucurie.ro. Please note that in some cases, we may deny a request if we are required to retain the data to comply with legal obligations. If you have a complaint about the processing of your data, you may file a complaint with the relevant data protection authority.

Accuracy and Veracity of Provided Data

The user is solely responsible for the accuracy and veracity of the data provided, releasing sc Joyful Design srl from any liability in case of error. The user guarantees that the data provided is truthful and agrees to keep it updated. sc Joyful Design srl reserves the right to terminate services if the data provided is false or inaccurate.

Security Measures to Protect Your Data

sc Joyful Design srl has adopted technical and organizational measures to protect your personal data and prevent its loss, misuse, unauthorized access, or alteration. However, you should be aware that, although we strive to protect your data, security measures on the Internet are not entirely infallible.

We are not responsible for damages caused by interference, omissions, interruptions, or computer viruses in the electronic system due to causes beyond our control, nor for illegal intrusions outside our control.

Modification of the Privacy Policy

sc Joyful Design srl reserves the right to modify this Privacy Policy at any time. We recommend that you periodically review this page to stay informed about any changes in our privacy practices.

Contact

If you have any questions or would like more information about this Privacy Policy, please feel free to contact us via email at hello@oazadebucurie.ro

With this Privacy Policy, we aim to ensure that you are informed about the processing of your personal data, in compliance with European data protection regulations (GDPR).